How Do Students Log On to ePals?

To log on, go to, click on "Sign In" .

On the next screen, enter your username and password.

Your username is the part of your ePals email address before the @ sign. For example, if your ePals email address is your username would be “support” and you would enter “support” in the username field. Your teacher will provide you with your username and password.

What is a “Homepage?”
What's On My Homepage?

A homepage is kind of like your homeroom classroom, or your on-line home. Each time you log into ePals, you will come to your homepage. On your homepage, you will find tools that you will use to do things on ePals.  Down the left-side of your homepage, you will find your tool bar – all the things you will use regularly.

My Mail:  This tab is how you will access your email.  Next to your mail tab, you will see a green number telling you how many new mail messages you have received.  Once you read a message, the number disappears.
Settings:  Under the Settings link, you will be able to take care of administrative tasks, such as changing your password.

I Forgot my Password. How Can I Find It?

Your teacher has a copy of your password at all times.  Please ask your teacher to remind you.  If your teacher is having trouble finding your password, he or she can contact

How Can I Change My Password?

You can change your password easily by accessing the settings link on your homepage.  Click on Settings on the left-rail and you’ll arrive at a screen to change your password.

Type in your old password. Then, type in your new password twice.  Click the continue button.  You will see a green message saying “Your password has been updated.”

How Can I Create a Profile?

As part of our safety measures for students, ePals doesn’t permit student profiles.  Your teacher or parent will create a classroom (or family) profile. But, at this time, there are no student profiles.

How Can I Get a Pen Pal on ePals?

For safety and security reasons, we do not allow students to make their own pen pal contacts and arrangements. Your teacher or parent has to make these arrangements for you by contacting another teacher or parent. Once they have found the appropriate pen pal and exchanged ePals email addresses you can start writing to one another. While you can’t make arrangements for your own pen pal, you can chat with students from around the world in the Student Forums.

How is ePals Mail Different From Other Mail?

ePals email, called SchoolMail, was specifically built for students and for maximizing student safety.  Filters are built into the email system.  This means that all of your mail is monitored – both by your teacher, and by language filters.  Teachers can choose what level of filters set, but most teachers choose to use the safest version of SchoolMail.  This means that most teachers will be reading and reviewing all student messages before they reach the intended audience. So, it is very likely that messages you write will be reviewed by your teacher before they are sent on to your ePals mailbox.  Then, once they are received in your ePals mailbox, the messages will likely be read by that teacher as well.  That’s just one of the ways ePals keeps you secure. 

To learn more about the features of mail, including language translation tools, address books, signatures and attachments, please view Learn All About Your Mail Here

I Sent Mail but My ePal Hasn’t Received It.

If you have sent your message, but your ePal hasn’t received it, it’s a pretty good guess that your message is sitting in one of the teacher’s mailboxes.  Teachers have to monitor –or review- the mail before it gets to your ePals.  Your teacher can learn how to monitor your mail here. (See How to Monitor Mail). 

What is a Learning Center on ePals?

A Learning Center is a place on the ePals site where you can go to explore a topic or subject area through a wide range of exciting and interesting learning experiences—videos, readings, interactives, games, quizzes, polls and collaborative activities. A learning center can be used to introduce, reinforce or extend learning on a topic that you are learning about in class or in your collaborative project. A Learning Center offers an individual learning experience, allowing you to explore based on your own interests, needs, abilities and learning style. The collaborative activities within each ePals Learning Center gives you the opportunity to interact with your global peers around a topic of mutual interest.

Student Learning Centers on ePals include:

What Can a Student Do For Fun on ePals?

In addition to participating to any project work that your teacher has arranged, there are many things to do for students here at ePals. You can:

  • Post in the Student Forums: Student Talk is an important part of the ePals Global Community. The forums are a place that you can visit to chat with students from around the world about things like sports, entertainment and books.  It’s a great place to spend some time sharing your ideas and learning about students from around the world. All messages are moderated by an ePals staff member and appear within 24 hours.

  • Browse, Comment or Upload to the Media Gallery: The Student Media Gallery is filled with interesting videos, photos, art, stories, and other work from students from around the world. By browsing through the gallery, you can see what an open air market in Uzbekistan looks like, take a virtual field trip to New Zealand, and see all sorts of digital art. You can learn how to say “hello” in another language, read an “Alien Adventure” written by students from eight different countries, and see photos from every continent. Upload your own work to add to the gallery and leave comments about other students’ work. All messages and uploaded work are moderate by an ePals staff member and appear within 24 hours.

  • Visit the Game Room: Play online strategic and learning games against opponents from around the world in the Game Room.

  • Enter a Contest: We regularly feature contests for K-12 students sponsored by ePals and our partners. Check in at the Community Center frequently for full descriptions, guidelines, rules and prizes for upcoming contests.

  • Explore the Learning Centers: Explore different topics through videos, readings, interactives, games, quizzes, polls and collaborative activities. Current Learning Centers include Global Citizens, the In2books Clubhouse, News Now, the Science Center, Smithsonian on ePals, the We Are ePals Center and the Writing Center.

  • Add Your Work to the Student Culturepedia. Help us big the world's biggest student-created wiki of culture and day-to-day life!

  • Submit a Featured Photo to our global photo gallery!

Can I Publish My Work on ePals?

There are lots of opportunities to share your work on ePals. Try one of the following:

  1. Write an article in the News Now Learning Center.

  2. Become a Student Blogger in the Writing Center.

  3. Try a variety of Smithsonian Institution activities in the online field trip area of the Smithsonian Learning Center

  4. Add your photos to the Featured Photo Media Gallery.

  5. Add your videos, PowerPoints, artwork and other work to the Student Work Media Gallery. Show off what you are doing in your class, at your school or around your town.
  6. Check out each of the individual Learning Centers for other publishing opportunities.

Will My Teacher Know What I'm Doing on ePals?

Your teacher will see a Student Activity feed on their homepage showing what you are doing on ePals— activities you tried, work you uploaded work to a media gallery, forums where you posted messages, wikis you added to, media and blogs that you commented on. Your teachers may also be moderating your emails to your ePals depending on how they have set the filter on your incoming and outgoing email.